Breakdown Repairs
Natural gas, LPG and electrical catering equipment, repaired in the visit wherever the parts allow.
SUPPORTING THE CATERING INDUSTRY FOR OVER 45 YEARS
Phoenix is a Birmingham business — our workshop and stores are on Bell Lane in B33, which makes the city our home patch. We provide PPM visits and emergency call-outs for commercial kitchens across Birmingham, from the city centre and Digbeth out to Sutton Coldfield, Solihull and the NEC.
Speak to an engineer today — we answer the phone and we call back.
Engineers available 24/7, 365 days a year
Serving Birmingham and the surrounding area
Natural gas, LPG and electrical catering equipment, repaired in the visit wherever the parts allow.
A visit schedule built around your kitchen — monthly, quarterly or annual, with a written record each time.
Cellar cooling, cabinets, walk-ins and air conditioning, serviced by F-Gas registered engineers.
Fixed-wire and appliance testing to the standards your insurer and environmental health team expect.
Gas Safe certified engineers for interlock systems, ventilation checks and annual gas safety work.
Birmingham is where we are based, and where most of our engineers start the day. Restaurants and hotels in the city centre, school and college kitchens, care homes, pubs and staff canteens out through Erdington, Yardley, Edgbaston and Castle Bromwich — we maintain catering, refrigeration and air conditioning equipment for all of them, on contract or on call.
Because our stores are in the city, parts for the brands we see most — Rational, Lincat, Williams, Foster — are usually on the shelf or with a local wholesaler the same day. We hold accounts with leading manufacturers as well as local part providers, and in 90% of cases we have catering equipment running again on the first visit.
We only charge for the time spent on site, and your maintenance schedule is built around your kitchen rather than sold as a standard package — as often as you need it, with electrical testing and ventilation checks included where they apply.

A kitchen down mid-service cannot wait for an appointment next week. Our engineers are available 24/7, 365 days a year, and we aim to cover every call placed before 1 PM on the same day — failing that, you are taken care of the following day. From east Birmingham that reach covers the whole city.
We repair a wide range of catering and refrigeration equipment, including natural gas, LPG and electrical appliances, and our engineers work to complete the repair within that visit so you can resume normal service.

Planned preventative maintenance is what keeps a busy city kitchen out of trouble: seals, bearings, thermostats and filters seen to before they fail in the middle of a Saturday service. We will visit your site, assess every piece of catering or industrial kitchen equipment, and aim to give you a cost-effective plan on that first visit.
Should anything need new parts, we can usually obtain and fit them by the next working day, subject to availability, and our engineers can also source parts through local wholesale retailers here in Birmingham.

Birmingham's environmental health teams, and your insurer, will want to see that the kitchen has been tested. We carry out the electrical testing required by the governing bodies, so you can show a safe and efficient facility for your staff, and our Gas Safe certified engineers handle gas interlocking systems and the ventilation checks that go with them.
We are Gas Safe registered and our team is DBS checked, which matters for the schools, colleges and care homes we work in across the city.

We understand that every business has unique maintenance needs. We offer flexible maintenance packages tailored to your requirements, from monthly to annual visits, ensuring your equipment operates efficiently.
With over 45 years of collective experience, our fully qualified and DBS-checked team is well-equipped to handle all major brands, including Rational, Lincat, Williams, Foster, and more.
At Phoenix, we care about our community. We support local schools by providing cost-effective works and offer opportunities for aspiring engineers to gain hands-on experience through on-the-job training.
We are proud to be GasSafe registered and hold various certifications, including Constructionline, SafeContractor, Alcumus, and WRAS, ensuring your safety and satisfaction.
Accredited & certified








Engineers available 24/7, 365 days a year